Michael Klafft is a full professor for business computing at Jade University of Applied Sciences. His research focuses on risks and crisis communication via digital media, especially smartphone applications. Effectiveness and the user’s acceptance are important questions in the center of his studies. Before joining Jade University, Michael Klafft worked for the Fraunhofer society, Germany‘s largest institution for applied research. At Fraunhofer‘s, Michael Klafft served as a member of the society‘s scientific-technical council, and was deputy head of department at the Fraunhofer Institute for Software and Systems Engineering (ISST).